Why being a top 10 employer is crucial

It’s common knowledge that many outsource contact centre and field sales operators treat their employees in ways that deter great conversational performances – inadequate training, draconian conditions, workhouse environments that fail to stimulate. Such circumstances breed dissatisfied, de-motivated employees with negative attitudes that are reflected in every conversation.

Attracting and retaining career-minded individuals is the key to delivering extraordinary conversations hour after hour, day after day.

Salmat SalesForce is voted best employer in Australia and New Zealand – as determined by employees responding to the well regarded annual Hewitt Survey; the survey is considered the benchmark against which employer excellence is measured.

Salmat SalesForce is the only contact centre voted best employer three times in succession.